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Privacy Policy
Privacy Policy
Kids Trove Rentals LLC Version 1.0 – Last updated: January 2, 2025
This Privacy Policy is to be considered in conjunction with our Terms of Use, Rental Policy, Rental Agreement, Data Retention and Deletion Policy, and any other policies listed on the site. Any agents, employees, attorneys, or anyone else acting on behalf of a Member must follow the terms of this Privacy Policy and all other Kids Trove Rentals Policies. Capitalized terms not defined herein shall have the same meaning as set forth in the Terms of Use.
Scope
We at Kids Trove Rentals LLC are fully committed to the responsible use of your personal information and the protection of your privacy. This privacy policy describes how we handle your personal information and applies to all the products and services we offer on our website at kidstroverentals.com (referred herein as the website).
We encourage you to read this policy carefully. If you have any questions or comments, you may contact us by sending us an e-mail at contact@kidstroverentals.com.
We may update this policy from time to time. Any changes made to our policy will be reflected in an updated policy posted on our website and denoted by an effective date later than the date identified above.
Collection of Personal Information
In order to provide our full range of services and the best customer experience, we may collect the following types of information:
User Information
Some aspects of our website allow you and/or require you to submit personal information to us via internet browser based forms or by sending us an e-mail. Such personal information may include, but is not limited to, your name, mailing address, e-mail address, telephone number, photo, bank and/or credit card account information, other payment service information and other demographic information. We may retain some or all of such information in order to process requests from you, respond to communication and/or to improve our service. When you register for an account you will also be asked to create a password for access to certain parts of our website. Passwords are stored as hash values (a mathematical representation of your password) on our systems. No one at Kids Trove Rentals can retrieve your password. We may also communicate with you through certain newsletters and promotional e-mails based on your personal information. You may review and request changes to your personal information stored on our active systems by logging onto your account (if you registered on our website) or by contacting us at the e-mail or mailing address above.
Logs
By accessing our website, our internet servers automatically record information your internet browser sends when you visit a website. These logs may contain information such as your internet protocol (IP) address, browser version, domain name, language, date and time, the referring website and information in your cookie files. Through your use of certain aspects of our website, we also may collect transactional information based on your activity on our website. Such information may include logs of renting, lending, content generation, account related activities on the website, and correspondence through the website with us and with other users of the website.
Cookies
When you browse our website, we may send your internet browser one or more small files commonly referred to as cookies. Cookie files allow us to uniquely identify your internet browser. We use cookie files to store information about you and to track your use of our website. One type of cookie file we may send your internet browser is a session cookie which will automatically expire and be disabled when you exit your internet browser. We may also send your internet browser persistent cookie files which remain on your system after the end of your session and which we may access if you return to our website at a later time. Your internet browser may allow you to disable or remove our cookie files; however, your ability to access and/or use of certain portions of our website may be affected by taking such action.
Use and Sharing of Your Personal Information
We will use your personal information for:
- Providing our services or information about our services to you.
- Analysis in order to improve our services and operations.
- Research and product development.
- Protecting our rights and the rights of our users.
- The specific reasons outlined on our website when we collect your information.
If we use your information for a purpose different from those outlined above, we will ask for your consent prior to such use. You may choose to opt-out of such use at such time.
We will not share your personal information with third parties unless we have your consent or unless we have a good faith belief we are required to share such information to:
- Comply with applicable law.
- Prevent fraud.
- Protect the rights, property or personal safety of Kids Trove Rentals, its officers, directors or employees, our users and the public.
We may share certain aggregated, non-personal information collected from you (such as your browser type) with third parties in order to improve our services, but such information will not be sufficient to individually identify you. We will not share your personal information to third parties for marketing purposes without your consent. If you give us your consent for such sharing, but later decide to revoke such consent, you may change your preferences by logging onto your account on our system or by contacting us at the e-mail address above.
Security of Your Personal Information
We take reasonable measures to identify and prevent unauthorized access to our systems and disclosure of your personal information. We use secure server software (SSL) encryption for certain of our services and reasonable other security measures for the remainder of our website. We also restrict access to your personal information to only those persons who need to know the information in order to perform the services we offer. Your personal information may be stored on computer systems maintained by an agent or service provider of Kids Trove Rentals, each of which will be bound by agreement to protect the confidentiality of your personal information. Our computer systems are located in the United States of America, but the computer systems of our service providers may be located in another country. We therefore may transmit your personal information outside the United States of America. In the event of dissolution or bankruptcy, all Personally Identifiable Information will be destroyed. Personal information may be disclosed to judicial or other government agencies subject to warrants, subpoenas, or other governmental orders.
Third Party Websites
This privacy policy applies only to information that we collect from you. Certain portions of our website may direct your internet browser to a third party website or a portion of our website controlled by a third party (typically through the use of a frame or pop-up window separate from other content on our website). Disclosure of personal information to such third party shall be subject to the terms of such third party’s privacy policy. We are not responsible for the privacy policy or content of websites that we do not own, even if such a site is linked on our website.
Protection of Children
Our website is designed to facilitate the rental of children’s items, but is intended for use by adults only. If we become aware a person under the age of 18 has provided us personal information, we will discontinue the use of such information and remove it from our systems. We do not knowingly collect personally identifiable or demographic information from children under the age of 13.
California Online Privacy Protection Act Compliance
Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent. As part of the California Online Privacy Protection Act, all users of our site may make any changes to their information at anytime by logging into their control panel and going to the ‘My Profile’ page.
Data Retention and Deletion
Retention Periods
- Website user registration data: Retained for as long as the user has an active account.
- Order history data: Retained for as long as the user has an active account.
- Payment card data: Processed through secure third-party payment processors.
- Customer support data: Retained as necessary to provide ongoing support.
- Marketing data: Retained while users remain opted-in to communications.
- Analytical data: May be retained longer for trend analysis and service improvement.
Data Deletion Requests
You have the right to request deletion of personal data that we are not legally required to retain. To request data deletion, please contact us at info@kidstroverentals.com with the subject “DATA DELETION REQUEST.” Note that certain data may be retained for legal compliance and fraud prevention purposes.
Contact Information
For questions or concerns about this privacy policy or our handling of personal information, please contact us at contact@kidstroverentals.com.
By using Kids Trove Rentals services through kidstroverentals.com, users acknowledge their acceptance of this Privacy Policy.